EyeMed is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
EyeMed's Provider Services team specializes in issue resolution for complex and challenging issues impacting our providers. The team collaborates internally across several teams to drive an efficient and effective resolution. The team manages a broad range of issues that can span days, weeks or months. The internship program will expose students to a complex, real-world managed care environment. Interns will assist with projects and support continuous improvement while gaining valuable exposure to problem solving, project management and cross-functional collaboration.
Major duties and responsibilities include partnering with team members to research issues, identify trends and potential operational impacts, analyzing data and preparing key findings/trends, participating in testing and implementation of new Medicaid states, participating in internal meetings to ensure an understanding of provider needs and provide operational guidance, assisting with the design, execution, and documentation of operational processes and solutions that support projects and training materials, and maintaining a working knowledge of systems including Facets, Filebound and Cura.
Basic qualifications include a degree in an analytical field, business administration or a related discipline, availability for the full 10-week program, 40 hours per week, legal authorization to work in the U.S. required on the first day of employment, excellent communication skills, both oral and written, ability to identify issues and propose solutions, strong attention to detail and organization, proficiency in Excel and data analysis, eagerness to learn and contribute beyond assigned tasks, and proficiency in Microsoft Office Suite and Microsoft Teams.
Preferred qualifications include previous internship or work experience in similar functions/business units, leadership roles on campus and/or community involvement, and introductory knowledge of the insurance industry.
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