Job Description

Office Assistant 3

This position is with the West Virginia Department of Environmental Protection, Division of Water and Waste Management; Environmental Enforcement; Water and Waste. The office is located at 601 57th Street, Southeast, Charleston, WV 25304. This position is classified exempt; therefore, does not fall under the classified service.

We welcome you to join our team where we value work/life balance and diversity. We offer a great benefits package that includes 12 paid holidays, insurance and flexible benefits, ample annual and sick leave accrual, flexible work schedules, an Employee Assistance Program, Wellness Initiatives, an optional 457 defined contribution retirement savings plan and more.

Employee will be assigned to the Division of Water and Waste Management, Office of Environmental Enforcement. Under general supervision of the Regional Environmental Inspector Supervisor, employee will perform a wide variety of tasks to provide efficient office operation.

The employee's main job duties include:

• Receive complaints from the public via phone, email, letters, etc. and assigning the complaint to an inspector.
• Enter complaints, including supporting documentation, in the ERIS database.
• Will accurately record spill/complaints and relay to the proper personnel.
• Track complaints handled by inspectors to ensure resolution, which may include coordinating with regional offices.
• Upload/scan documents into the electronic document management system, ApplicationXtender (AX), and ensure proper indexing of enforcement documents.
• Screen mail and respond to routine correspondence.
• Serve as part of the Administrative Support team responsible for answering the Division's multi-line telephone, taking calls and messages for staff, and conveying information to callers when possible.
• Receive, sort, and distribute incoming and outgoing mail.

Additional duties, under general supervision are:

• Schedule meetings and make reservations for staff.
• Manages, maintains and utilizes a vital filing system for facility permits, inspections, correspondence, etc.
• Preparation and initial processing of travel requests, expense accounts, requisition of office supplies, and reconcile purchasing card transactions.
• Employee will perform other related duties as required.

Notes:

• Qualifying applicants will be required to complete an internet based profile assessment to compare the applicant's thinking and reasoning skills, behavioral traits and the occupational interests against the traits determined to be important to the posted position.
• Regular attendance is an essential part of this position.

Instructions to applicant:

You must submit an application for each position of interest. Your complete work history is used to qualify you for positions. Please be as detailed as possible and list all of your past employment in the Work Experience section of your application or you may attach it to your application with a resume. If you have not previously submitted a copy of your official transcript or diploma, or licensure or training earned, you may attach it to your application or email it to applicantservices@wv.gov. If you have already submitted copies of these documents with other applications, please do not resubmit. You may contact Staffing & Recruitment at 304-414-1852 if you have any questions. If you would like to be notified of jobs of this nature or in other categories, please complete our Job Interest Card.

Minimum qualifications:

Training: Graduation from a standard high school or the equivalent. Experience: Four (4) years of full-time or equivalent part-time paid experience performing routine office work. Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience. Your complete work history is needed to qualify you for positions. Please be as detailed as possible and list all of your past employment.

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